Privacy Policy

(a) General

This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction and to which we are subject, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations.  If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at privacy@magicpags.com or make changes to any user profile information connected to your account. Section (b) below describes the rights of those individuals located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union’s General Data Protection Regulation (GDPR). Section (c) below sets forth disclosures required under California law.

You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us at privacy@magicpags.com. Some non-marketing communications may not be subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements, software updates and other support-related information.  If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.

Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority and the right to appeal our decision regarding a data access request.

Unless we specifically state otherwise, you understand that we may use any of your Personal Data for any of the purposes detailed in this Privacy Policy as permitted by applicable law. We encourage you to become familiar with our privacy practices as described in this Privacy Policy and the Terms, to contact us to learn how we collect, use, and disclose your Personal Data as well as to learn more about how to exercise your privacy rights.

Any request you submit to us is subject to an identification and residency verification process as permitted under applicable law, as well as certain other procedural requirements that may be noted in the sections below. Additionally, all requests are subject to certain exceptions under applicable law, which may vary

In some jurisdictions, an authorized agent may submit a request to exercise your rights on your behalf.

How to submit a request. If you wish to exercise any of your privacy rights, please send your request using the information in the Contact Us section below.

We do not charge a fee to process or respond to your verifiable consumer request unless its excessive, repetitive, manifestly unfounded, or in accordance with applicable law.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Depending on applicable law, you may be limited in how many verifiable or authenticated consumer request you make within a twelve (12) month period. If we have collected information on your minor child, you may exercise the above rights on behalf of your minor child. Additionally, in some jurisdictions, you may designate an authorized agent to submit a request on your behalf, and if so, we may require proof of the agent’s authorization by you or verification of the agent’s own identity. Generally, a rights request must include:

• Sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative, which must include, at a minimum, your first and last name and email address.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to the request.

We cannot respond to your request or provide you with Personal Data if we cannot verify or authenticate your identity or authority to make the request and confirm that the Personal Data relates to you.

You are not required to create an account with us to submit a verifiable or authenticated consumer request. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Data associated with that specific account. We will only use Personal Data provided in a verifiable or authenticated consumer request to verify your identity (or your authorized agent’s as applicable) or authority to make the request.

If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

(b) General Data Protection Regulation Rights

If you are located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union’s General Data Protection Regulation (GDPR), you have certain rights regarding the collection, use, and sharing of personal data, as well as rights to be informed, access, rectification, erasure, restrict processing, data portability and to object with respect to collected personal data.  As noted in Section 1, “Personal Data” means any information relating to an identified or identifiable natural person.

Basis for processing your personal data. We rely on one or more legal bases to process your Personal Data under applicable law. We may process your Personal Data (i) as necessary to perform our contractual obligations to you, including, but not limited to, those obligations in our terms of use; (ii) as necessary to pursue our legitimate interests as further detailed below; (iii) as necessary for our compliance with our legal obligations such as a request or order from courts, law enforcement or other government authorities; or (iv) with your consent, including to send you marketing email messages and other information that may be of interest to you, which you may withdraw at any time.

Legitimate business interests. We may collect, process, and maintain Personal Data to pursue the legitimate business interests outlined below. To determine these legitimate interests, we balance our legitimate interests against the legitimate interests and rights of you and others and only process Personal Data in accordance with those interests where they are not overridden by your data-protection interests or fundamental rights and freedoms.

While our legitimate interests are most extensively detailed in Sections 1 and 2 of our Privacy Policy, they generally include:

• Provide, improve, and develop the Services, including to deliver your requested services, send you messages and provide user support, customize the Services to better fit your needs as a user, develop new products and services, and perform internal analytics, research, and development. This also includes sharing personal data with our trusted service providers that provide services on our behalf.
• Protect you and others and to create and maintain a trusted environment, such as to comply with our legal obligations, to ensure compliance our agreements with you and other third parties, to ensure safe, secure, and reliable Services, and to detect and prevent wrongdoing and crime, assure compliance with our policies, and protect and defend our rights, interests, and property. In connection with the activities above, we may conduct internal research and profiling based on your interactions on the Services, content you submit to the Services, and information obtained from third parties.
• Provide, personalize, measure and improve our marketing, including to send you promotional messages and other information that may be of interest to you with your consent. We may also use Personal Data to understand our user base and the effectiveness of our marketing. This processing is done pursuant to our legitimate interest in undertaking marketing activities to offer products or services that may be of interest to you.

In certain circumstances, individuals are entitled to the following data protection rights:

• Right to Access. You have the right to request confirmation of whether we process Personal Data relating to you, and if so, to request a copy of that Personal Data.
• Right to Erasure. You have the right to request that we erase your Personal Data in certain circumstances provided by law.
• Right to Rectification. You have the right to request to have your Personal Data corrected or updated if that information is inaccurate, outdated, or incomplete.
• Right to Object to Processing. You have the right to object to our processing of your Personal Data.
• Right to Restrict Processing. You have the right to request that we restrict the processing of your Personal Data.
• Right to Data Portability. You have the right to request that we provide you with a copy of your Personal Data in a structured, machine-readable and commonly used format.
• Right to Withdraw Consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data. Please note that we may ask you to verify your identity before responding to such requests. Additionally, we may not be able to provide the Services without some necessary data.
• Right to Lodge a Complaint. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

To exercise your data protection rights described above, please contact us using the information set forth in Section 10 below.

Age Limitation. To the extent prohibited by applicable law, we do not allow use of the Services by the EU residents younger than 16 years old without legally-required affirmative consent. If you are a parent or guardian of a resident under 16 years of age, please follow the instructions in Section 7 to provide legally-required affirmative consent. If you are a parent or guardian and you believe that your child is using the Services without your consent, please review Section 7 below and contact us by email at privacy@magicpags.com so we can take steps to remove that information from our servers as soon as possible.

c. California Disclosures

California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for such third parties’ direct marketing purposes and the categories of information disclosed.  If you are a California resident and want such a list, please send us a written request by email to privacy@magicpags.com with “California Shine The Light Rights” in the subject line. 

California Do Not Track Disclosure: At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, our Services are unable to respond to Do Not Track Signals.

California Consumer Privacy Act: At this time, Mayadem is not a business subject to the California Consumer Privacy Act.